Showcases
These are a few of my projects that I am particulary proud of. Please contact me if you want more information and I will be happy to explain everything about the process, the client interaction and most of all: the result!
KNAB
Founded right in the middle of a worldwide banking crisis, Knab has proven to be different in every aspect. The first Dutch online retail bank that truly puts the customer first. We strived to create a superior user experience using all digital channels (web, app, chat, email) as well as a marketing platform for activation, cross and upsell.
Graphic Design
Designed from the ground up I was responsible for the graphic design of the 2nd version of the mobile app that is still live today.
Interaction Design
As Knab has no physical branches, all interaction between the bank and the customer is done online. As a result we implemented all self service processes into the banking environment and integrated a chat client to assist in the customer's everyday needs/ In addition we implemented an interactive FAQ that also services the customer service helpdesk employees.
Raiffeisen Suisse
For Raiffeisen Suisse we developed a prototype that would help end users in applying for a mortgage. The idea was that during this process the customer would be rewarded whilst going through the steps needed to eventually get the mortgage required.
Marketing
As this would be an ideal marketing tool to attract new customers, the app would have to look as modern and appealing as possible.
Audience
The target audience would be the top segment of the buyers market. Hence the luxurious appearance of the art work.
Mortgage Advisor
A combination of a marketing tool as well a service application
